Reviews

Review management for agencies

Google reviews · AI reply drafts · Multi-location · Agency workflows

Import reviews, reply faster, and keep tone consistent across locations without checking profiles one by one.

What this improves

Faster replies on new and negative reviews

Same voice across locations and teammates

Simple review reports for clients

Nothing slips when you manage many profiles

AstraGBPLive sync

Northstar Digital

Agency workspace

Overview
Reviews
Posts
Insights
Profile audit

Active location

Atlas Clinics, London

Profile 94%3 reviews need reply

Calls

318

Directions

412

Reviews

1,482

Posts

24

Google Business Profile performance

Automated review reply

Thanks for visiting our clinic. We are glad the booking process felt smooth and we hope to see you again soon.

Local SEO suggestion

Add holiday hours and refresh service descriptions with local keywords before the busy season.

GBP audit complete
Google connected
Posts scheduled

One inbox for GBP reviews

Stop hunting through profiles. See what needs a reply, what needs a second look, and what is already done, in one place, per location.

Queues by location
Status on every review
Context before you write

AI drafts, you publish

Get a solid first draft from the business and review context. Edit it, then publish when it sounds right.

Drafts use profile context
Consistent tone for agencies
Nothing goes live without you

Work clients notice

Reviews are visible proof of your effort. Track unanswered items, response activity, ratings, and monthly reputation work.

Response activity reports
Triage for negative reviews
Monthly reputation summaries

Workflow

How teams use this in AstraGBP

Pick a client, sync from Google, do the work, and keep everything tied to the right location.

1

Pick the organization and location.

2

Sync reviews from Google in the background.

3

Focus on unanswered, negative, or high-impact reviews.

4

Draft, edit, and publish, or queue for approval.

5

Report response activity and trends by location.

Common questions

Can agencies use this for multiple clients?

Yes. Everything is scoped by organization and location, so you can switch clients without mixing context.

Does AstraGBP auto-publish replies?

No. You review AI drafts before anything goes live.